Ask a Person
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Answered Already
- My saved order says something is unavailable
- The shop has marked that item or option off, usually because they ran out. Open the order from your wallet and pick something else, or wait until they put it back. Nothing about your saved order was changed on your behalf.
- I cannot see my usual shop
- A shop only appears once it has built its menu and switched itself live, so if yours is not there, they have not connected yet. Your code still works at their window today: they scan it and read your order off the page. Sending an order straight to their board is the part that needs them connected.
- The picture check keeps rejecting me
- Press New Picture for a fresh one. The characters are not case sensitive, and we leave out any pair that gets mistaken for each other, so 0 and O never both appear. If it still will not pass, write to us below and we will sort your account out by hand.
- I want my account and orders deleted
- Write to us below from the address on the account and we will remove it. We do not make you hunt for a setting.
- I run a shop and something is wrong with my board
- Use the help button inside your dashboard rather than this page. It attaches which screen you were on, which usually tells us the answer straight away.
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