Terms of Service

MyDrank is a way to save a drink order and show it to a coffee stand without reading it out. That is the whole of the service. We pass along an order you chose to send.

We do not make drinks, take payment for drinks, employ anyone at any coffee stand, or set what any stand charges. Every shop on MyDrank is an independent business and your purchase is between you and them.

• You need to be old enough to enter a contract where you live, and at least 13.
• Keep your password to yourself. You are responsible for what happens under your account.
• Give us a real email address. It is the only way we can reach you about your own account.
• One person per account. Shop staff get their own logins from their shop owner rather than sharing one.

• An order you send arrives at the shop exactly as you built it, or it does not send at all and we tell you why. We do not guess at a substitution.
• A price we show you is the price the shop's own menu produced. If we cannot work out a total, we show you a subtotal and say so rather than estimating.
• We tell you before we change a price you are paying, and we do not change a rate you were promised while that promise is still running.
• A person answers support. Every message is read.

We will be straight about this rather than burying it. MyDrank sends an order to a shop. It cannot make the shop accept it, make it correctly, or have the ingredients in stock.

• A shop can decline or cancel an order. When they do, they tell you why and you see that reason.
• A shop can run out of something between you sending and them making it.
• If the drink is wrong, the shop is who to talk to, the same as it would be without us.
• The service can be unavailable. We aim for it not to be, and we do not promise a specific uptime figure we have not committed to in a signed agreement.

You pay the shop directly, in whatever way that shop takes payment. MyDrank never takes a payment for a drink, never holds your card details, and takes no cut of what you spend. Any refund is between you and the shop.

• You are responsible for the accuracy of your own menu and prices in MyDrank. We show your customers exactly what you entered.
• If you have not given us a sales tax rate, we show your customers a subtotal and tell them tax is added at your register. We never estimate a rate for you.
• Subscriptions are billed monthly in advance through Stripe. There is no fee per order at any price.
• You can cancel from your own billing page at any time. Your subscription runs to the end of the period you have paid for, and we do not prorate a refund on a cancellation you chose.
• If a rate was described to you as locked, we hold it for the period stated on the pricing page at the time you signed up.
• Your menu is yours. If you leave, you can ask us for a copy of it and we will send it.

Do not:

• Send orders you have no intention of collecting.
• Try to reach another customer's or another shop's data, or test whether you can.
• Scrape, resell, or rebuild the service from its output.
• Use MyDrank to harass anyone working at a counter.

If you find a security problem, tell us instead of using it, and we will thank you properly. The help page reaches a person.

Your saved orders, your shop's menu and anything else you enter stays yours. You give us permission to store it and show it where the product needs to, which means showing an order to the shop you sent it to and showing your menu to your own customers. Nothing more than that.

You can stop using MyDrank whenever you like, and ask us to delete your account from the help page.

We can close an account that is being used to break the section above, or that is being used to defraud a shop. If we do, we will say why.

MyDrank is provided as it is. To the extent the law where you live allows it, we are not liable for a drink that was wrong, a shop that was closed, an order that did not arrive, or money you spent at a shop.

Where we are liable for something, our liability is limited to what you have paid MyDrank in the twelve months before it happened. For a customer on a free account that figure is nothing, which is the honest consequence of a free service and the reason we would rather tell you than have you find out during an argument.

Nothing here removes a right you have that cannot be removed by an agreement.

If these terms change in a way that affects you, we will say what changed rather than only moving the date at the top. Continuing to use MyDrank after that means you accept the change. If you do not, close your account and you owe nothing further.

These terms are governed by the laws of Oregon, United States, without regard to conflict of laws rules.

Jay Digital, Oregon, United States. Write to hello@jaydigital.us or use the help page.